The solution is to simply close the preview window. The cause is that Acrobat has a lock on the file which keeps FileCenter from doing anything with it. You'll usually see an error that the file's in use. The issue is that you can't do anything with the PDF file that's being previewed – rename it, move it, delete it, etc. Problem: You Can't Move, Delete, or Rename a PDF File You can try reinstalling Acrobat or installing the latest version of Acrobat Reader, but it may be that your only option is to switch to back to FileCenter's built-in previewer for PDF previews. This is an Acrobat issue and it's out of our control. The cause is that Acrobat is recognizing that it's already running (in FileCenter's preview window) and deciding not to open a new instance. We have seen this sporadically with various versions of Acrobat. The issue is that you either can't open Acrobat if FileCenter is open, or you can't open PDF files.

Problem: Acrobat Won't Launch PDF Files Won't Open If the issue doesn't go away, you'll have to stick with one of FileCenter's built-in PDF previewers. Most users clear this problem by installing the latest version of Acrobat Reader. Different versions – and even different installations – of Acrobat have their own quirks. This is caused by Acrobat not loading or embedding properly. This may take up to 30 seconds.' This message never goes away. When they hover their mouse over the button, it says 'PDF mode is still loading. The most common problem users see is that they can't activate the PDF preview.

You'll see a list of available preview engines click 'Adobe PDF Viewer'.

In the Preview window, click the 'Preview' task button.

In FileCenter 6, you can switch between preview engines on-the-fly: You might just want to switch to Acrobat once in awhile for certain tough files, but leave the default set on a different engine. Acrobat will now be the default preview engine for PDFs. In the 'PDF Preview' section, select 'Adobe'. To choose Acrobat as your PDF previewer, go to FileCenter's Settings and select the 'Preview' option on the left. It is Adobe that decides which one to hand over to FileCenter. What's more, the previewer may change back and forth from Reader to Professional. NOTE: If you have both Acrobat Reader and Acrobat Professional installed, either one of them might get used for the preview in FileCenter. It is possible to use Acrobat Professional, though it tends to be more problematic. See The Official Acrobat Reader Page for more information.

What Edition of Acrobat?įor best results, install the most recent version of Acrobat Reader. This article describes how to set it up and potential problems you may run into. You can use Acrobat for previewing PDF files in FileCenter's preview window. Using Acrobat for PDF Preview Common Problems

How to open a pdf document in preview